Shipping & Returns

Golf-Era offer a 14 day return policy from date of delivery.

The package may be opened upon receipt but all items must be returned unused (in the same condition as when received) and tags attached. All original packaging must also be returned unused.


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1.   Register your return here

2.  Place the items in the original packaging. If the original outer box is not available, a similar sized box must be used, otherwise all original packaging must be used and must be intact so the item/s will not be damaged in transit.

3.   When the return label has been downloaded and printed, attach the return label on top of the original shipping label. (US and Canadian customers - don’t forget to print the commercial invoice attached in the return email as well)

4.  Identify what shipping carrier is stated on the shipping label (Fedex Express, DHL Express or PostNord) and hand the return package in at your nearest service point of that shipping company or head to their webpage to book a pickup. 

Exchanges
At the moment, we cannot offer exchanges. If you would like an item in a different size or colour, please refer to our return policy and make a new order for the requested item.

We usually process returns within 14 working days of receiving them unless we need more information from you. Please note that your return may be affected during peak periods (e.g. holidays, sale and new releases).

Questions?
If you have any questions regarding your delivery or return, please contact us for more information. 
Email: sales@golf-era.co.uk